long coat - Black

• Domestic shipping orders may take 2-5 business days.
• International Shipping Orders May take 14 bussiness days.

• Please note that Cash on Delivery (COD) is only available for domestic orders. For international orders, we accept online payments only.

• Please note that packages cannot be opened upon delivery. If you encounter any issues with your order after receiving it, our customer service team is ready to assist you with exchanges and returns.

International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination.

All related fees are the responsibility of the recipient. If the customer refuses to receive the parcel, the products will be returned to UAE and will not be shipped again. All related costs (return shipping, etc.) will be deducted from the refund.

Contact us promptly for a smooth and easy resolution.

Exchanges:

• Exchanges must be requested within 14 days of purchase.
• A shipping fee will be charged to the client.

Returns:

• Returns must be requested within 14 days of purchase.
• If the return is due to material or manufacturing defects, the product will be refunded in full after inspection by our product quality team.
• Return fees will be charged to the client.

International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination.

limited collection policy:
No refund and no exchange.
we accept online payments only.

All related fees are the responsibility of the recipient. If the customer refuses to receive the parcel, the products will be returned to UAE and will not be shipped again. All related costs (return shipping, etc.) will be deducted from the refund.

Note: Sale items cannot be returned but can only be exchanged for items of equal or greater value within the same 14-day period.